Pengaruh Kesetaraan Kesempatan Kerja (EEO) terhadap Kepuasan Kerja dan Employee Engagement Karyawan Bank
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Abstract
Penelitian ini bertujuan untuk menganalisis pengaruh Kesetaraan Kesempatan Kerja (Equal Employment Opportunity/EEO) terhadap Kepuasan Kerja dan Employee Engagement Karyawan Bank. Fokus penelitian diarahkan pada implementasi prinsip EEO sebagai determinan utama dalam mendorong keadilan organisasional dan iklim kerja yang inklusif di industri perbankan yang memiliki profesionalisme tinggi. Metodologi yang diterapkan dalam penelitian ini menggunakan pendekatan kualitatif dengan metode Tinjauan Literatur Sistematis (Systematic Literature Review/SLR). Peneliti melakukan sintesis mendalam terhadap artikel-artikel ilmiah terkait yang diterbitkan dalam rentang tahun 2021 hingga 2026 melalui basis data Google Scholar. Proses pencarian dan seleksi artikel mengikuti model PRISMA, dianalisis dan disintesis menggunakan teknik analisis tema (thematic analysis) untuk mengidentifikasi pola, hambatan, dan dampak implementasi EEO di sektor perbankan. Hasil penelitian menunjukkan bahwa penerapan prinsip EEO secara komprehensif berpengaruh positif dan signifikan terhadap peningkatan kepuasan kerja harian karyawan bank serta penguatan keterikatan emosional (employee engagement) mereka terhadap organisasi. Penelitian ini mengonfirmasi bahwa transparansi dalam kebijakan rekrutmen, kompensasi adil berbasis kompetensi, dan keadilan organisasional tanpa diskriminasi merupakan faktor kunci dalam membangun iklim manajemen SDM yang adil, inklusif, dan beretika. Temuan ini juga menyoroti adanya hambatan kultural, bias laten, dan glass ceiling yang masih perlu diatasi untuk optimalisasi (Equal Employment Opportunity/EEO).
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