Pengaruh Motivasi, Disiplin Kerja, dan Lingkungan Kerja Terhadap Kinerja Karyawan KPPBC TMP B Gresik
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Abstract
Penelitian ini bertujuan untuk menganalisis pengaruh motivasi, disiplin kerja, dan lingkungan kerja terhadap kinerja karyawan Aparatur Sipil Negara (ASN) di KPPBC TMP B Gresik baik secara parsial maupun simultan. Menggunakan pendekatan kuantitatif asosiatif kausal, data primer dikumpulkan melalui distribusi kuesioner terstruktur berskala Likert 1–5. Teknik pengambilan sampel menerapkan Non-Probability Sampling dengan pendekatan Purposive Sampling, yang menghasilkan sampel definitif sebanyak 60 orang pegawai operasional teknis dan pengawasan lapangan yang bersentuhan langsung dengan Kawasan Ekonomi Khusus (KEK) JIIPE. Analisis data diuji menggunakan model Analisis Regresi Linear Berganda. Hasil penelitian secara empiris menunjukkan bahwa dorongan motivasi internal, kepatuhan disiplin prosedural yang ketat, serta penataan lingkungan kerja fisik dan non-fisik yang kondusif di area pelabuhan industri berkontribusi positif dan signifikan dalam mengoptimalkan capaian kinerja instansi pabean serta menekan laju perlambatan waktu pelayanan dokumen ekspor-impor manufaktur.
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